At Cibaje Responsible Gaming – Keep the fun alive, stay in control

Gaming is about more than winning or losing — it is entertainment. Cibaje wants you to enjoy it safely and healthily at all times. Find out here how to play responsibly.

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Why Is Responsible Play Important?

Gaming at Cibaje is about more than chasing wins. It is entertainment, an experience — and enjoying it means staying level-headed. Responsible play means making decisions that reflect your own limits and capabilities.

Many people start gaming just for fun, but it can gradually become a habit before you notice. Cibaje takes this seriously. We want you to stay in control of your life — not let the game control you.

Online gaming is growing fast in Bangladesh, and with that growth comes greater responsibility. Cibaje's responsible gaming policy is designed to keep your experience healthy and enjoyable. We believe an informed player is the best player.

Keep in Mind

Gaming is a form of entertainment, not a source of income. Chasing losses with bigger bets is never a good decision.

Recognize the Signs of Problem Gaming

Certain signs may indicate that gaming is having too much of an impact on your life. Ask yourself — do any of these apply to you?

  • Do you keep spending over your budget, again and again?
  • Are you playing more to immediately "win back" what you just lost?
  • Are you hiding your gaming from family or friends?
  • Is gaming pulling your focus away from work, studies, or daily responsibilities?
  • Do you feel restless or irritable when you cannot play?
  • Are you using money set aside for essential expenses on gaming?
  • Have you tried to stop gaming but found you couldn't?

If two or three of these answers are "Yes", pause now and use the support tools below.

I play occasionally and stay in controlNormal
Spending a bit too much time, occasionally going over budgetCaution Needed
Gaming is taking up most of your time with no sense of controlGet Help

Cibaje's Responsible Gaming Tools

Cibaje offers a range of practical tools to help you stay in control of your gaming. They are easy to use and can be adjusted at any time from your account settings.

Deposit Limit Setting

Set a daily, weekly, or monthly deposit cap in advance. Once the limit is reached, further deposits are automatically blocked.

Loss Limit Setting

The game will automatically stop after you reach a set loss limit. Create a safe limit that works for you.

Session Time Limit

Set a session time limit before you start playing. You will receive an alert when time is up and be encouraged to take a break.

Reality Check

You'll receive periodic pop-up notifications showing your total playtime and spending. A helpful reminder to stay on track.

Temporary Break (Cool-Down)

You can take a gaming break ranging from 24 hours up to 6 weeks. You will not be able to log in during this period.

Self-Exclusion

If you need a long-term break from gaming, activate a self-exclusion period ranging from 6 months to 5 years.

How to Activate

Log in to your account → Settings → Responsible Gaming → choose the tools you want. Any changes take effect immediately.

Self-Exclusion: When You Need a Break

Self-Exclusion is a feature that lets you decide to stop playing for a set period of time. It is not a sign of weakness — it is a courageous step toward self-awareness and self-care.

Steps to Activate Self-Exclusion

  • 1Log in to your Cibaje account and go to Profile Settings.
  • 2Look for the "Responsible Gaming" section.
  • 3Select the "Self-Exclusion" option and set your preferred duration.
  • 4Complete email or SMS verification to confirm your identity.
  • 5Once Self-Exclusion is activated, your account will be locked automatically.
Important Warning

Once Self-Exclusion is active, your account cannot be unlocked before the set period ends. This is intentionally strict so you get a genuine break.

During Self-Exclusion, Cibaje will not send you any promotional emails or notifications. We respect your decision.

Protection for Minors

Cibaje strictly prohibits registration and gaming for anyone under 18. Protecting children and minors is our highest priority.

How We Verify Age

  • Date of birth verification is mandatory at registration.
  • In cases of suspicion, a national ID is required as part of the KYC process.
  • If a minor is identified, the account is closed immediately.
  • Deposited funds will be returned, but any winnings may be forfeited.

Advice for Parents

If your child has access to your device, use parental control software to block online gaming sites. Some well-known tools include:

  • Net Nanny – Website filtering and screen time management.
  • Google Family Link – Parental controls on Android devices.
  • Screen Time (iOS) – Restrict usage on iPhone/iPad.
  • Router-level Filtering – Control internet access for your entire household.

If you suspect your child is using Cibaje, contact our support team right away. We will take action immediately.

Budget Planning & Healthy Gaming Habits

The foundation of responsible play is sticking to a budget. Before gaming on Cibaje, decide for yourself — how much am I willing to spend on entertainment this month? Let that be your limit.

7 Tips for Healthy Gaming Habits

  • Set a time and money limit before each session.
  • Avoid gaming when you are tired, emotionally stressed, or feeling impulsive.
  • Break free from the "chase your losses" mindset.
  • Make time for other hobbies and activities outside of gaming.
  • Take regular breaks — at least 10 minutes every hour.
  • Spend time with family and friends — keep a healthy balance between gaming and real life.
  • Treat winnings as a bonus, not as earnings.
A Simple Rule

Your gaming budget should be an amount you can afford to lose without it affecting your daily life — never go beyond that.

What sets Cibaje apart in Responsible Gaming?

We don't just set rules — we genuinely care about your wellbeing.

Active Monitoring System

Cibaje's system automatically detects unusual gaming patterns and alerts users directly when needed. Even if you miss the signs, we won't.

Compassionate Support Team

Our support team is ready to help not just with technical issues, but also with stress or concerns related to gaming. Reach out — we're here to listen.

Detailed Gaming History

You can view your session history, spending, and time played at any time. Transparency leads to better decisions.

Expert Referral Services

If you feel you need professional help, Cibaje will connect you with accredited gaming addiction specialists and organizations.

Instant Account Lock

In any urgent situation, you can suspend your account with a single click. No hassle, no waiting.

International Standards Compliance

Cibaje's Responsible Gaming policy is built to international standards and regularly verified by independent third parties.

Frequently Asked Questions

No. Even while self-exclusion is active, the balance in your account remains safe. Withdrawals can be processed once the self-exclusion period ends or through our support team.

Yes, though reducing a limit takes effect immediately, increasing one requires a 24-hour waiting period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

Yes, completely free of charge. Deposit limits, loss limits, session time, reality checks, cool-downs, and self-exclusion — all tools are available at no cost to every registered user.

No, self-exclusion can only be initiated by the account holder. However, if you are concerned about someone else's gaming behaviour, let our support team know and we will take the necessary steps.

Reach out to the Cibaje support team first. You can also contact a mental health professional or the national mental health helpline. You are not alone — asking for help takes courage.

It depends on your settings. You can choose to receive a warning when your session time is up, or enable automatic logout. Pick what works best for you.

Play Safe, Bet Responsibly

Gaming at Cibaje means enjoyment on your terms. Join today and use our Responsible Gaming tools to shape your own experience.

Register Now App Download
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